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When you purchase from Deegoddesscosmetics also know as Deegoddesspalace LLC. , you're treating you and in addition to helping others.
As a business, we do more than just providing businesses with affordable cosmetics products. We aim to make a difference with our charity program. With this program, for every product purchased, a dollar goes towards our charity events. The proceeds will then be used to support the less fortunate women, the homeless and cancer patients. We are looking into collaborating with several local organizations and agencies to impact the community. Promoting comfort for the less privileged is what Deegoddesscosmetics charity program prides itself in doing, and we are not stopping anytime soon. As a matter of fact, a donation event will take place each year.
We couldn't make any of this happen without you - so THANK YOU!
Shipping:
We ship worldwide
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Processing time: Orders are processed within 2-4 business days. Wholesale orders are processed 7-10 business days. Private label order are processed 2-4 weeks, excluding weekends and holidays.
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Shipping time: Shipping time varies by destination. Estimated delivery times are provided at checkout.
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International shipping: International orders are available exclusively on our website. Amazon international shipping is coming soon.
Once your order has shipped, you will receive a tracking number via email. If you experience any delays or issues with tracking, please contact us at deegoddesscosmetics@gmail.com
Returns:
At Deegoddesscosmetics, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund within 5 days of receiving your order, provided the item is returned unused, in its original condition and packaging. Please note that gift cards, final sale items, and opened personal care products are non-refundable. To request a refund, contact us at deegoddesscosmetics@gmail.com with your order details and proof of the issue (e.g., photos). Refunds will be issued to your original payment method within 5-7 business days after approval, and return shipping costs are the customer's responsibility unless the item is damaged or defective. For exchanges, we offer replacements of equal value if contacted within 2 days of receipt. If you receive a damaged or defective item, please contact us immediately for a replacement or full refund, including shipping costs.
WHOLESALE AND PRIVATE LABEL ORDERS CANNOT BE RETURNED OR EXCHANGED!
To initiate a return or exchange, email us at deegoddesscosmetics@gmail.com with your order number, reason for return, and supporting photos or videos if applicable.
Refund Process
Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds typically take 5-10 business days to process.
If you haven’t received your refund after 10 days, please reach out to us at deegoddesscosmetics@gmail.com
Additional Return Policy Details
Return Shipping Costs
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Return shipping is determined on a case-by-case basis.
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If the return is due to an error on our part (wrong item received or defective product), we will cover the return shipping costs.
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For all other returns, including changes of mind or personal preference, the customer is responsible for return shipping fees.
Cancellations & Order Modifications
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Orders can be canceled or modified within 24 hours of placement.
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Cancellations after 24 hours or after shipment may be subject to return postage.
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If you need to update your shipping address,please contact us within 24 hours of placing your order.
Non-Returnable Items
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Items returned without prior authorizationwill not be eligible for a refund.
Lost or Damaged Packages
If your order is missing or arrives damaged, please contact us within 5 days of delivery with photos or videos of the damaged items and packaging. We will assess the issue and either send a replacement or process a refund.
For further assistance, reach out to us at deegoddesscosmetics@gmail.com
Return Address
Deegoddesscosmetics Returns
991 Willmohr Street
Brooklyn, NY 11212
United States
Email: Deegoddesscosmetics@gmail.com
PLEASE allow 12-24 HOURS for an email response!
What is your return policy?
All sales are final But we offer 7-Day Free Return and Exchange if you receive the wrong items. To request a return, please email us at Deegoddesspalace@gmail.com with an explanation of the request along with picture proof. Items must be unworn, in their original packaging, and unopened. Claims must be submitted within 5 business days of the purchase date.
How do I get wholesale prices?
All our products are sold at wholesale pricing.
Do I need a business license to shop with you guys?
No. We sell our products at wholesale pricing to everyone. However, all orders will be processed with state-mandated sales tax.
When will i receive my order?
We process all wholesale orders within 7-10 business days while private label orders 2-3 weeks, excluding weekends and holidays. All orders are shipped via the shipping option you choose at checkout and come with a tracking number. To ensure delivery of your package, shipped orders over $1000 will ship "signature required".
Do you guys make custom cosmetics?
Yes. We do accept customization. Your Satisfaction is our Priority.
Do you guys have any minimums?
Yes We do have minimums of 50pcs.
Why was my order canceled?
Unfortunately, our third-party insurance company cancels orders that they deem to be high-risk. Several reasons may cause this, however, we are unaware of why. If your order was canceled, you will see a refund back to your account in 3-10 business days.
Tracking says that my order was delivered, but I did not receive it. What should I do?
We are not responsible for packages once they leave our facility. For any claims or issues with the delivery of your package, please contact the shipping carrier option you choose at checkout (USPS, UPS, FEDEX or DHL) or visit their website to file a claim.
My package was delivered back to you guys. What should I do?
If your order is returned to our facility by the shipping company due to any circumstances, you are financially responsible for any extra shipping costs correlated with your order. email our customer care team at Deegoddesspalace@gmail.com for more assistance.
Why is the color slightly different from the product I just ordered to the one I already have?
We use 100% natural and organic ingredients with no chemicals at ALL. Due to the nature of the ingredients, the consistency and scent may differ slightly from batch to batch.
What if I had an allergic reaction to your product?
We advise you read the ingredients carefully. Some people can have coconut, avocado, etc allergies. We recommend discontinue use immediately in the event that you do have an allergic reaction.
How come the tracking number isn’t working?
If your package just shipped, please allow at least one to two business days for the carrier to update their site with all tracking information.
How do I update/try to make a change to my order?
Please contact us through our contact form within 1 hour of purchase because we process orders fast and once its already in processing state we are unable to change any details.
Cómpralo con
Cómpralo con
Cómpralo con
Transform your eyes and intensify your look with our premium 3D, 25MM mink Goddess lashes bring the extra oomph and sass to slay any look. These lashes are handcrafted to perfection and designed to channel your inner diva, enhance your natural beauty while adding extra length for an ultra-glamorous look; giving your eyes a mesmerizing allure that is bound to turn heads.
Goddess Lash Application Tips:
✨Step 3: Apply the lash by pressing your lash band as close to your lash line as possible.
Please note that each pair may have slight variations in design due to their hand-made nature.